Amid the extreme heatwave conditions continuing to grapple parts of India, the food delivery giant Zomato on Sunday made an extraordinary appeal to its customers. Taking to X (formerly Twitter), the food delivery giant posted an appeal requesting its customers to avoid ordering food during peak afternoon hours unless necessary.
"Please avoid ordering during peak afternoon unless absolutely necessary," Zomato wrote.
Moreover, it is important to note that the post by Zomato is seen as a way to prevent the delivery personnel from riding their bikes in intense heat to deliver the orders.
Zomato's post garnered mixed reactions
Further, the post, which has amassed over 380.6k views, has triggered mixed reactions from Twitter users. While some appreciated Zomato's considerate appeal for its delivery personnel, others raised concerns, highlighting the major inconvenience it might cause, particularly for those living alone who rely heavily on food delivery.
"Wow, a food delivery app asking its customers not to order in the afternoon. What about those who stay alone? If you’re really that concerned about the well-being of the delivery guys, increase their incentives. You guys already charge a platform fee on every order to pay Goyal’s bills," one user wrote.
Meanwhile, slamming Zomato, few Twitter users also mentioned that if the company truly cared about their delivery executives, they could simply halt delivery services during peak afternoon hours.
"Bro, you are in food services, and people order food when it is absolutely necessary. If you actually care about your employees, you would be posting 'Our services are unavailable during peak afternoon hours,'" another user wrote.
