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TRAI warns of SIM closure fraud targeting users in India

TRAI has warned users about a major fraud occurring in the name of closing SIM cards. The telecom regulator has advised users to disregard any such message or call and urged them to avoid it.

Written By: Om Gupta New Delhi Published on: August 24, 2024 15:43 IST
SIM card fraud
Image Source : FREEPIK SIM card fraud

A new fraud scheme involving the closure of SIM cards has recently been uncovered. The Telecom Regulatory Authority of India (TRAI) has issued a warning to alert users about this scam. Fraudsters are sending SMS messages to people claiming to be from TRAI, asking them to close their mobile numbers. TRAI has clarified that this is a fraudulent message, as they have not communicated with users about closing their mobile connections via calls or messages.

TRAI's warning

TRAI has advised users to be cautious of any such communication. Hackers are using scare tactics to deceive and obtain personal information from people. The fraudulent messages sent in TRAI's name claim that there are payment errors and attempt to extract personal information, including Aadhaar numbers, under the guise of updating KYC details.

The messages sent in TRAI's name also request users to provide documents to update KYC, threatening to shut down their numbers if not done so. This may prompt users to provide their personal information out of fear.

What to do if you receive such a message or call?

TRAI has specifically identified such messages or calls as fake and urged users not to fall for the scammers' ploy. Users are advised to disregard such messages and calls and report them by contacting the customer care number of the relevant telecom operator. Additionally, such communications should be reported on the Central Government's Sanchar Sathi (Chakshu) portal.

Meanwhile, in the recent data released by TRAI, telecom usage trends for the month of June have come to light. The report revealed significant increases in call and data consumption, indicating a notable shift in user behavior. Voice call usage has seen a remarkable surge over the past decade, with mobile users now spending an average of 963 minutes per month. 

This is a substantial increase from the 2014 average of 638 minutes. This surge can be attributed to the widespread availability of unlimited free voice calling services, which has driven a 6.1 percent annual increase in call time.

ALSO READ: iPhone 16 series price leaked ahead of its September launch, top model to cost more than 1.5 lakh

 

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