Telecom Regulatory Authority of India (TRAI) has recently rolled out new rules to benefit over 120 crore mobile users in India. The regulations include affordable Rs 10 recharge plans with 365 days of validity and mandatory ‘voice-only’ plans for dual SIM users. Major telecom players like Airtel, Jio, Vodafone Idea and BSNL will adhere to these guidelines.
Separate plans for feature phone users
TRAI has mandated the introduction of distinct Special Tariff Vouchers (STVs) for voice and SMS services. This move aims to assist 2G feature phone users, including elderly individuals and those in rural areas, by offering affordable plans tailored to their needs.
Extended validity for special tariff vouchers
To further benefit users, TRAI has increased the validity of STVs from the current 90 days to 365 days. This significant amendment ensures that users can enjoy long-term affordability and convenience.
Changes to the recharge voucher system
In a bid to modernize the recharge process, TRAI has eliminated the colour-coding system for physical vouchers, simplifying the categorization of recharges. This change reflects the growing reliance on online recharge methods.
Top-up recharges of Rs 10 still available
TRAI has retained the requirement for at least one ₹10 top-up recharge but has scrapped the earlier restriction of reserving the ₹10 denomination solely for top-up purposes. Telecom companies now have the freedom to issue other top-up vouchers of varying values.
Relief for 120 crore users
After telecom companies raised recharge plan prices in July, many dual SIM and feature phone users faced difficulties in keeping their SIMs active. TRAI’s new rules address these challenges by allowing telecom operators to launch affordable voice and SMS plans, bringing relief to millions of users.
These changes aim to ensure that users, especially from marginalized sections, can access affordable telecom services without compromising on essential connectivity.
This change comes following an order from the Department of Telecommunications (DoT), instructing BSNL, Jio, Airtel, and Vi to play weekly updated caller tunes focused on cybercrime awareness.
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