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Is WhatsApp not working? Try these 10 easy fixes to get back online

Whether it’s a small glitch or a server issue, these solutions should help you fix WhatsApp if it is not working in the long run. Here are tips to help you fix your instant messaging platform.

Written By: Saumya Nigam @snigam04 New Delhi Published : Nov 19, 2024 23:42 IST, Updated : Nov 19, 2024 23:42 IST
WhatsApp
Image Source : FILE WhatsApp

WhatsApp is one of the most essential and commonly used applications for staying connected- whether it is for work, family chats or making plans with friends. Majorly, we rely on the application for our day-to-day work. And at times it becomes annoying when the application suddenly stops working.

Don’t worry! Most WhatsApp issues are easy to fix and this article is all about that. Here are 10 simple ways to make the instant messaging platform work again.

1. Check if WhatsApp is Down

  • Sometimes, the problem is not your phone, but the application does get some glitches as it works in real time. 
  • To check, and reconfirm, you may visit Downdetector to see if WhatsApp servers are down in any specific region.
  • This is a must to know, that if the outage is on a global level, you will have to wait for the app to fix it.

2. Close and reopen the application

  • The most commonly used fics is to quickly restart the app which could fix the minor bugs.
  • Simply close WhatsApp from the background and reopen it to refresh its functionality.

3. Update WhatsApp

  • At times, when the company rolls out any update, applications (with some users) act gruesome, when the outdated versions are being used.
  • This issue could be resolved by downloading the latest version from the Google Play Store or Apple App Store.

So, keep a check, if there is any update available.

India Tv - WhatsApp

Image Source : FILEWhatsApp

4. Restart your smartphone

  • When in doubt, you need to restart your phone.
  • This refreshes the operating system altogether and may resolve temporary glitches which might affect the application.

5. Check your internet connection

  • Make sure your Wi-Fi or mobile data is in working condition.
  • If your internet is unstable, you need to switch between Wi-Fi and mobile data to see if the issue resolves.

6. Clear the App Cache

  • For Android users, clearing WhatsApp’s cache is important and one must do it.
    • Go to Settings
    • Apps
    • WhatsApp
    • Storage
    • Tap Clear Cache
  • By doing this, it will remove the temporary files that might be causing problems.

7. Allow all permissions

  • WhatsApp is one application which needs certain permissions, like access to contacts and storage. Check if the permissions are enabled under Settings > Apps > WhatsApp > Permissions.

8. Check for Account Deletion

  • If you have not used WhatsApp for around 120 days, your account may have been deleted.
  • In that case, you will have to create a new account.

9. Free up storage space on your smartphone

  • WhatsApp will need space to store data on your smartphone. You need to free the storage- to send and receive messages or media.
  • Keep deleting unnecessary files to make space on your smartphone.

10. Enable background data

Ensure that WhatsApp can function in the background.

  • Go to Settings
  • Apps
  • WhatsApp
  • Data Usage
  • Enable Background Data.

ALSO READ: 7 Hidden Android features you probably didn’t know about

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