The Indian Railway Catering and Tourism Corporation, commonly known as IRCTC, facilitates e-ticketing for Indian Railways. On Thursday (December 26, 2024), its website and mobile app experienced a temporary outage.
IRCTC outage leaves passengers stranded
The Indian Railway Catering and Tourism Corporation (IRCTC) website and mobile app are experiencing an outage, leaving passengers unable to book train tickets. The disruption has caused inconvenience, with several users taking to social media to voice their frustration.
Users report platform issues on DownDetector
DownDetector, a platform that monitors online service disruptions, reported a surge in complaints, with over 2,500 users affected. Approximately 72 per cent of the reports were highlighted with the outrage with the website, while 28 per cent focused on problems with the mobile app.
Users attempting to access the app encountered an error message stating: "Unable to perform action due to maintenance activity."
No official statement from IRCTC
As of now, IRCTC has not released an official explanation for the outage or provided a timeline for when the service will be restored. The lack of communication has further fueled concerns among passengers reliant on the platform for train bookings.
Recurring problem for IRCTC users
This isn’t the first time IRCTC has faced outages. Similar disruptions in the past have caused significant inconvenience for users. With services down again, both passengers and investors are eagerly awaiting a response from the company to address the issue and restore functionality.
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