We all use various kinds of home appliances. These appliances come with a mixed warranty period during which users can get them repaired for any mechanical or electrical fault. To claim their warranty, users are generally required to raise a service request with the company of the faulty product. To do this, users can directly call the customer call support of that company.
Recently, there have been numerous scams in which scammers create fake versions of legitimate websites and provide fake customer care numbers. They use these tactics to deceive innocent users into revealing their personal details, leading to the theft of large sums of money from their accounts.
However, you can protect yourself from these fake customer care numbers by contacting customer care support via WhatsApp. Many electronic appliance companies such as Voltas, Havells, Bajaj, and more allow their customers to raise service requests and get other information via WhatsApp.
If you find this feature interesting and want to know how you can raise a service request via WhatsApp, here is a step-by-step guide on how to do this.
How to raise a service request for home appliances via WhatsApp
- Step 1: Go to your home appliance company’s official website and search for support. Avoid direct Google service for customer support numbers or WhatsApp numbers as they can be fake.
- Step 2: On the support page, look for the WhatsApp number.
- Step 3: Copy the number and start chatting on WhatsApp by beginning with ‘Hi’. An authentic WhatsApp number will have the company's logo, name, and a green verified check mark.
- Step 4: Follow the on-screen instructions to raise your service request.
In addition to raising service requests, the support page of the company is likely to have an official rate for service and parts replacement.
Meanwhile, BSNL is in the process of developing its 4G network using indigenous technology and has partnered with companies like TCS for backend infrastructure. The company has nearly finished developing its 4G network, which is currently available in selected regions of the country. It is expected to be rolled out nationwide on August 15 this year.
If you are in an area with BSNL 4G services, you can enjoy HD voice calling by switching to VoLTE mode. Here’s a guide on how it.
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