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Confusion on Twitter as users receive 'Emergency Alert' message from the Indian Government

Users took to Twitter to share their experiences and seek clarification from official authorities after receiving the "Emergency Alert - Severe" notification. A user directly reached out to the Department of Telecommunication, seeking reassurance that the alert was not a serious matter.

Edited By: Saumya Nigam @snigam04 New Delhi Published on: July 20, 2023 17:29 IST
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Image Source : PIXABAY Twitter

Recently, numerous individuals in India took to Twitter to express their concern after receiving a test "Emergency Alert - Severe" message from the government on their mobile phones. The message, which was intended as a trial, caused some people to panic initially as it was not accompanied by a prior warning. The notification, bearing the statement "This is a test alert from the Department of Telecommunication, Government of India," prompted confusion among recipients. Many users wondered if the "Emergency Alert" was a genuine test conducted by the government or a deceptive attempt at online fraud.

On Twitter, users shared their experiences and sought clarification from official authorities. One user tweeted about receiving the notification along with a massive vibration and questioned the nature of the emergency alert. Another user directly addressed the Department of Telecommunication, seeking reassurance that the alert was not a matter of grave concern.

The issue quickly gained traction on social media, with more users reporting similar experiences. Calls for information and details about the alert were directed at the Department of Telecommunication, TRAI (Telecom Regulatory Authority of India), and the Chief Controller of Communication Accounts in Goa.

Addressing the concerns, reports later revealed that the notification was indeed part of a system devised by the government to alert citizens in times of emergency, such as natural disasters like floods or landslides. The alert system is an essential measure aimed at promptly informing the public about potentially hazardous situations, thereby allowing them to take necessary precautions.

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While the initiative aims to enhance public safety, the unexpected nature of the test notification caused apprehension among recipients, highlighting the importance of ensuring proper prior communication about such trials in the future.

As the incident unfolded, authorities acknowledged the unintended panic caused by the trial message and reiterated their commitment to ensuring smoother communication during any real emergencies. By clarifying the purpose and functionality of the alert system, the government sought to allay the fears and concerns raised by citizens on social media.

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In conclusion, the recent "Emergency Alert - Severe" message from the government triggered an influx of questions and concerns on Twitter. Despite initial confusion, it was later confirmed to be a test notification as part of the government's emergency alert system. While the initiative's intentions are commendable, the incident serves as a reminder of the importance of providing clear communication and prior warnings to avoid unnecessary panic among the public.

Inputs from the IANS

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