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Google successfully defends itself in Gift Card fraud lawsuit

A federal judge dismissed a proposed class action alleging that Google profited from Google Play gift card fraud by refusing to refund victims. The judge ruled that the complainer failed to show that Google caused her financial loss, attributing the loss to a scammer.

Edited By: Saumya Nigam @snigam04 New Delhi Updated on: November 06, 2024 19:30 IST
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A federal judge has reportedly dismissed a proposed class action lawsuit which has accused Google of illegally profiting from Google Play gift card scams by refusing to refund millions of dollars stolen from victims. The decision was made on late decision, where the U.S. District Judge Beth Labson Freeman said that a complainer named Judy May lost money because scammers induced her to buy gift cards, and failed to show that Google caused her losses or knew it was receiving stolen funds. 

The San Jose, California-based judge also said Google was not liable for keeping 15 per cent to 30 per cent commissions on purchases that scammers made with the gift cards, because Google's conduct was unrelated to the original fraud.

May said she lost USD 1,000 in April 2021 when a scammer posing as a relative instructed her to contact a supposed government agent, who told her she was eligible for federal grant money if she bought Google Play gift cards.

The Brownsville, Indiana resident said she provided the codes on the back to cover supposed upfront costs, but the scammers used the codes to make purchases.

May said she would not have bought the cards had Google warned on the packaging about scams, and that anyone demanding payment with the cards was a scammer.

Lawyers for May did not immediately respond on Tuesday to requests for comment. Google, a unit of Alphabet, did not immediately respond to similar requests.

Freeman said May could try to refile her lawsuit, but dismissed a claim seeking triple damages for good. Alphabet is based in Mountain View, California.

In 2023, Americans lost USD 217 million in gift cards or reload card fraud, according to the Federal Trade Commission.

The actual amount is likely much higher because the data covers only reported cases. Citing FTC data from 2021, May said Google Play cards account for about 20 per cent of gift card scams.

The case is May v Google LLC et al, U.S. District Court, Northern District of California, No. 24-01314.

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Reported by Reuters

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