Google has issued a serious warning to Gmail users, confirming that 2.5 billion (250 crores) accounts were vulnerable to hacking through artificial intelligence (AI). Cybercriminals are using deceptive tactics, posing as Google support agents, to trick users into revealing sensitive information.
Deceptive calls and emails: How hackers trap innocent customers?
As per the Forbes report, hackers are calling users to pretend to a Google support agents. They claim that the user’s account has been hacked and instruct them to recover their account using a recovery code sent via email.
The hacker’s emails and recovery codes appear to be legitimate, making it easy for users to fall into the trap.
Steps to take immediately to protect your account
If you receive such a suspicious call or email, ignore it immediately. If you have already tried to recover your account using the recovery code, it’s crucial to reset your Gmail password right away. Here's how to do it:
- Go to the settings on your Android device.
- Tap on Google and select your name.
- Click on Manage your Google account.
- Tap on the Security tab at the top.
- Under "How to sign in to your Google account," select Password.
- Enter your new password and tap Change Password.
If you have forgotten your password, tap on Forgot my password and follow the on-screen instructions to answer security questions and reset your password.
Enhance your Gmail security with two-factor authentication
To add an extra layer of security, always enable two-factor authentication for your Gmail account. This additional step will significantly reduce the chances of unauthorized access to your account, even if hackers manage to obtain your password.
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