Apple commits to alert users on iPhone performance
According to UK's competition watchdog, Apple is committed to be more clear and upfront with the iPhone users about performance and better health.
Followed with the slowdown of the phone's performance in 2017, the Competition and Markets Authority (CMA) had raised consumer law concerns with Apple last year after knowing that people were not warned clearly about the phone's performance.
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According to the watchdog statement, "The CMA became concerned that people might have tried to repair their phone or replace it because they weren't aware the software update had caused the handset to slow down".
In addition, people couldn't easily find information about the phone's battery health that degrades over time.
Followed with the concerns raised with CMA, Apple started to be more upfront with iPhone users.
The watchdog added, "But today's announcement locks the firm into formal commitments always to notify people when issuing a planned software update if it is expected to materially change the impact of performance management on their phones".
Apple will also provide easy accessible information about battery health and unexpected shutdowns along with guidance on how users can maximise the health of the iPhone battery.
This will help in improving the performance of the iPhone after planned software update like changing settings, adopting low power mode or replacing the battery other than resorting to having their phones replaced or repaired. The company has agreed to do this for both current and future iPhones.
(With IANS inputs)
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