Meta, the parent company of Facebook and Instagram, has confirmed the restoration of its services following a widespread global outage. The disruption, which occurred earlier today, affected users' ability to access both platforms. Andy Stone, Communications Director at Meta, issued an apology for the inconvenience caused by the outage. He acknowledged the technical issue and assured users that it had been resolved as quickly as possible.
"Earlier today, a technical issue caused people to have difficulty accessing some of our services. We resolved the issue as quickly as possible for everyone who was impacted, and we apologize for any inconvenience," said Andy Stone.
The outage had a global impact, with users around the world reporting difficulties accessing Facebook and Instagram. The sudden disruption prompted frustration among users who rely on the platforms for communication, networking, and entertainment.
User relief
Following the restoration of services, users expressed relief and gratitude for the swift resolution of the issue. Many users took to social media to share their experiences and express appreciation for the timely intervention by Meta.
Login problems and feed refresh issues
Users reported various issues, such as being logged out of their Facebook accounts, making it impossible to log back in. Similarly, Instagram users encountered difficulties refreshing their feeds, with stories and comments failing to load for some individuals. Threads, an app developed by Meta, is also experiencing a complete shutdown, displaying an error message upon launch.
Rapid surge in reports
Reports on DownDetector, a website that tracks internet service outages, surged rapidly for all three platforms following the onset of the issue. Despite the widespread user complaints, Meta has yet to acknowledge the problem officially.
Meta acknowledges service disruption through spokesperson's tweet
Earlier, Andy Stone, took to Twitter to address the widespread issues users are facing in accessing the company's services. In a tweet, Stone acknowledged the problem, stating, "We're aware people are having trouble accessing our services. We are working on this now."
The tweet comes in response to numerous reports from users encountering difficulties accessing Meta-owned platforms such as Facebook, Instagram, and Threads. The disruption has left many users unable to log in or refresh their feeds, prompting frustration and concern among the user base.
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