What has to be understood, however, is that this portal is not intended to serve as a grievance redressal mechanism, but an initiative that is aimed at encouraging people to engage with government at a larger scale.
The portal has also got interactive elements like tracking time spent and credits earned. These initiatives are aimed at keeping the audience engaged and encourage them to spend more time on a regular basis.
"The platform presents an opportunity to the citizens to both 'Discuss' and 'Do.' There are multiple theme-based discussions on MyGov where a wide range of people would share their thoughts and ideas," an official statement from PMO clarified.
"Further, any idea shared by a contributor will also be discussed on these discussion forums, allowing constructive feedback and interaction". Citizens can volunteer for various tasks and submit their entries. These tasks would then be reviewed by other members and experts. Approved task would earn credit points for completing the task," the statement added.
