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  4. Passenger misbehaved, verbally abused crew members on Delhi-bound flight AI882: Air India spokesperson

Passenger misbehaved, verbally abused crew members on Delhi-bound flight AI882: Air India spokesperson

Air India spokesperson said that the passenger's unruly behavior continued after landing at Delhi airport. A report was filed on the incident to the regulator.

Edited By: Raju Kumar @rajudelhi123 New Delhi Updated on: May 30, 2023 15:35 IST
Misbehave by a passenger reported on Delhi-bound flight
Image Source : PTI/FILE Misbehave by a passenger reported on Delhi-bound flight AI882

An Air India spokesperson on Tuesday said that a passenger on AI flight AI882 behaved in an unruly manner and went on to physically assault one of them crew members on May 29.

"A passenger on our flight AI882 on May 29 behaved in an unruly manner. The said passenger verbally abused the crew members and then went on to physically assault one of them on board. On landing at Delhi airport, the passenger continued with the unprovoked, aggressive behavior and was handed over to the security personnel. We have also reported the incident to the regulator," the Air India spokesperson said.

This was the second such incident in two months on Air India flight. The last incident of misbehavior by a passenger was reported on April 10. 

What happened on April 10

Air India had imposed a two-year flying ban on an individual who caused physical harm to two female cabin crew members onboard a Delhi-London flight on April 10, media reports said on May 12. The Delhi Police had filed a case against the passenger, identified as 25-year-old Jaskirat Singh Padda from Punjab, on a complaint filed by Air India's cabin crew supervisor. An internal committee was set up by Air India with respect to the incident unanimously decided that the individual does not deserve a lenient view and banned him from flying with the airline for a period of two years.

DGCA's norms on unruly behavior by passenger

Regulations of the Directorate General of Civil Aviation (DGCA) provide for classifying unruly passenger behavior into three levels and such people can face flying ban for varying periods. Unruly behavior such as physical gestures, verbal harassment and unruly inebriation are classified as Level 1 while physically abusive behaviour like pushing, kicking or sexual harassment are classified as Level 2. Life threatening behaviour such as damage to aircraft operating systems, physical violence like choking and murderous assault are considered as Level 3. Depending on the level of unruly behavior, an internal committee set up by the airline concerned can decide on the duration for which an unruly passenger can be banned from flying.

(With agencies input)

Also read- Karnataka: Two pilots injured after training aircraft makes emergency landing near Sambra airport in Belagavi

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