Twitter on Monday turned into a complaint box as commuters in Delhi took to social media to complain about the price surge by private cab aggregators. This comes in the backdrop of the odd-even scheme rolled out by the Delhi government on Monday, to deal with severe pollution levels in the city. However, the private cab aggregators denied the allegation and said the vehicles were available in plenty for commuters.
Many netizens took to Twitter since early Monday morning complaining about surge-pricing by cab aggregators. Ola and Uber, the largest cab aggregators in the country, had earlier said they would not resort to surge pricing during the 12-day period of the Odd-Even scheme.
"Couldn't get a cab #ola #uber for one hr from 4.45 am. Not even an auto. Finally rushed to drive myself to drop my son. Ensured to return before 8 am as my car is odd numbered. #OddEven is a disaster. @ArvindKejriwal what is happening to cab services during #OddEven," said one Twitter user.
Another commuter took to Twitter and said, "Surge pricing by Ola and Uber begins. Ride 10 km for 410. Poor Public transport in Delhi. Auto charging Rs 200 for 10 km. #NewIndia. No Preparation for #oddeven. It's better to shut down Delhi. Politics is more important than #pollution. #let delhi breathe."
Meanwhile, private cab aggregator Ola said the mechanism for surge pricing has been deactivated.
"The government has directed us to refrain from surge-pricing for the period that the odd-even scheme is in force in Delhi. We have deactivated the mechanism of surge-pricing for the period. Anyone traveling from Delhi to an NCR town or vice-versa will also not be subjected to surge-pricing," said an Ola spokesperson.
Commuters in Delhi and the National Capital Region denied about unavailability or overcharging by auto-rickshaws.
"On the contrary, traffic movement across the capital was smooth because half the four-wheelers were off the roads. Autos were available and there was hardly any complaint of overcharging. Because of the scheme, comfort level, in general, was higher on Monday as compared to the past few days which can also be attributed in part to the change in weather conditions," Anil Sharma, a resident of Indirapuram said.
The odd-even scheme will remain in force in Delhi till November 15 and will be applicable from 8 a.m. to 8 p.m. Violation of rules pertaining to the scheme will invite a penalty of Rs 4,000, which is double the amount charged in the earlier editions of the scheme.
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