“There cannot be a case of bigger mental harassment than to carry the vehicle for repairs to the workshop so many times... The complainant has also been agitating the matters in consumer courts for the last eight years and still has to get the requisite relief. He, therefore, deserves handsome compensation as he has been a victim of circumstances and he has fought a valiant struggle to get his grievance redressed,” the bench said.
The order came while dismissing Maruti Suzuki and its authorised dealer's appeals against the orders of the state and district consumer fora.
Maruti and its dealer had contended that all the issues with the car were fixed whenever it was brought for repairs.
