According to Aam Aadmi Party volunteers and Delhi government officials, seven separate desks had been put in place manned by all the respective ministers and their staff to streamline the procedure.
However, "everybody wanted to meet Kejriwal ji or Sisodia ji," said AAP volunteer Akash Singh.
But the lucky few who managed to personally meet the ministers weren't satisfied either.
According to S.K. Rungta, a visually impaired lawyer associated with the National Federation of Blind, the whole event was an eyewash.
"The previous government had in 2009 scrapped the scheme wherein blind students got financial aid from the government. In 2011, we met Sheila Dikshit (former Delhi chief minister) and she promised to revive the scheme but then elections took place," Rungta told IANS.
"Today we came here and met Rakhi Birla (cabinet minister) and got a receipt. But I wanted a concrete solution or at least an action plan to solve the issue," said Rungta, accompanied by at least half a dozen visually impaired activists, who all came with great expectations from the new dispensation but went back disappointed.