Ajay Kumar from Banda said, "We were told that our train will be available at platform number 4. While crossing the foot over-bridge, we heard an announcement over the loudspeaker that the train will be coming on platform number 6.
"We started running back, trying to plough through a huge crowd headed in the opposite direction.In the process, some of the people tripped and people started falling over each other," he said.
However, Praveen from Sonepat in Haryana blames the incident on "lathi charge by police".