Delhi airport mess: In a huge relief to many flyers who were to take flights to different destinations, the congestion at the Delhi airport has been reduced 'significantly.' In recent weeks, there have been rising passenger complaints about long waiting hours at the airport, and authorities have taken various measures to deal with the situation.
The Ministry of Civil Aviation (MoCA) on Wednesday also said that necessary actions taken to reduce congestion at the Delhi airport have resulted in "least wait time" for boarding at check points and entry gates.
"I didn't find many problems in taking my boarding pass and clearing security check-in. Yes there are queues in a few gates, but much has been already managed by the authorities," said Amitav Mishra, who was to take a Spicejet flight to Jharsuguda, Odisha. "I came very early to the airport fearing congestion, but things seem to have smoothened," he added.
Listing out the measures, the ministry in a series of tweets said more Central Industrial Security Force (CISF) manpower is underway and four X-ray machines have been added for baggage check. "Domestic security increased with 6 personnel with evenly distribution on all gates. There is a command centre and count meter for crowd management. Besides, display boards have been installed at all departure entry gates of the airport, which provides real-time data and is being shared via social media, according to the ministry.
Announcing about the 'easing' process, Union Civil Aviation minister Jyotiraditya Scindia said, "Passenger congestion at entry points/check-in counters at T-3 Delhi airport has eased; 4 more X-Ray machines added at Security Hold Area;display boards showing wait time put up. CISF deployment already started,to progressively increase in coming days. These steps will be emulated at the Bengaluru and Mumbai airports as well. At BIAL, two additional X-ray machines have been operationalised today."
On Tuesday, the ministry had asked airlines to deploy adequate manpower at all check-in and baggage drop counters well in advance to ensure decongestion and smooth flow of passengers at airports.