Delhi Airport chaos: Union Home Secretary Ajay Kumar Bhalla chaired a high-level meeting on airport rush in the national capital today (December 15). The meeting of officials took place in the Ministry of Home Affairs (MHA).
Senior officers in the MHA, officials in the Minister of Civil Aviation and others concerned with the matter, including those in Delhi International Airport Ltd (DIAL) and the Central Industrial Security Force (CISF), attended the meeting.
The meeting was being held considering the complaints on social media by irate passengers about missed flights and serpentine pre-boarding lines at India's busiest airport in Delhi.
Earlier, the pictures posted on Twitter showed overcrowding at Delhi International Airport. There were reports of passengers grumbling about long waits for security checks and mismanagement by the airport staff.
The government has even stepped in to help ease the congestion, with India's Civil Aviation Ministry earlier saying in a statement that it's working with airlines to reduce flight departures to 14 during peak hours. It did not disclose data for normal traffic.
Recently on Wednesday, Civil Aviation Minister Jyotiraditya Scindia said that a three-hour meeting was held with airlines, Airport Authority and CISF representatives to smoothen the congestion and delays at Delhi Airport.
The ministry's official Twitter handle posted on Wednesday, "In order to curb congestion and waiting time at @DelhiAirport, necessary actions have been taken which have resulted in the least wait time for boarding at checkpoints, entry gates and smooth transit of passengers."
Civil Aviation Minister Jyotiraditya Scindia also visited one of the terminals earlier this week and said that he will look into concerns around the management of security checks at Delhi's T3 Indira Gandhi (IGI) airport in response to a complaint by a passenger on social media.
The minister has ordered airport officials to resolve the issues on priority.Additionally, the Delhi airport is adding baggage screening systems at the security checks and increasing traffic marshals to avoid vehicles clogging the departure.
Delhi airport has deployed 26 additional staffers to help passengers in the entry forecourt and security area and is working with the security agency Central Industrial Security Force (CISF) to have full manning through Flexi shift from 5:00 am to avoid queue build-up.
(With ANI inputs)
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