Railway Board Chairman Arunendra Kumar said Commissioner, Railway Safety, Chetan Bakshi will conduct the inquiry and has rushed to the site.
The Chairman, along with Advisor, Health, B B Agarawal, is also visiting the accident site.
The Railways also started two helpline—Thane— 022-25334840 and Panwel -- 022-27468. The helpline numbers on which passengers can contact Konkan Railway are 02352-228176/ 228951/228954 and 022-27561721/3/4.
For the convenience of passengers, Konkan Railway has arranged for state transport buses from Konkan region to be diverted via various Konkan Railway stations on the way to Mumbai.
Those passengers who have a valid train ticket for the cancelled/diverted/short terminated trains, can travel by these buses towards Mumbai. Passengers are not required to pay anything for the bus journey, railway authorities said.
Refund is being paid by Konkan Railway at its various stations for those passengers who would like to cancel their journey, they said.
Meanwhile, Maharashtra Chief Minister Prithviraj Chavan spoke to Mallikarjun Kharge over the train accident, an official in the CMO said.
“Chavan expressed grief over the accident and directed the local authorities to help the injured passengers in getting the necessary treatment,” the official said.
“Chavan also spoke to the chairman of the Railway Board and assured him to provide all the necessary help in the relief measures,” he added.
The Chief minister will visit Sion hospital here to inquire about the passengers admitted there.
