New Delhi: Maruti Suzuki has said it has recalled 3,796 units of its newly-launched mid-sized premium sedan Ciaz for "suspected fault" with the clutch operation system in the manual version of the car. The recalled Ciaz units have been manufactured before November 7, the company said.
The carmaker also clarified that the move is not a recall rather it is a “service campaign undertaken in the interest of the customers…" "Service Campaigns are undertaken globally by automobile companies to rectify faults that may potentially cause inconvenience to customers,” it said.
The fault does not impair the safety of the vehicle but may lead to problems in engaging gears, Maruti said, while adding that the inspection and replacement will be done free of cost to the customer.
"The company has decided to undertake a service campaign for these cars, in the interest of customers. Maruti Suzuki dealers have started to communicate with owners of the impacted vehicles," it said in a statement.
Maruti, India's biggest carmaker, sold nearly 5,232 units of Ciaz in November. In October, the company claimed to have outsold Honda City, its biggest competitor in this segment.
Customers can also check the company's website to ascertain if their car is among the affected vehicles.
