As a part of the new initiative from the government, your traffic challan in the Delhi region will be as easy as using WhatsApp. The Delhi government has announced that the traffic challans, along with detailed information, will be sent directly to violators with the help of WhatsApp. This new system will enable the residents to view and pay their traffic fines instantly, to ensuring a more streamlined and user-friendly experience. Here’s everything you need to know:
Instant notifications and easy payments on WhatsApp
At present, the traffic challans can be paid online through the Transport Department's website or app.
However, many people do miss the notifications and remain unaware of their fines. The WhatsApp-based service has been introduced to aim at addressing this gap by instantly notifying the users and enabling them to settle their challans (fines) via a simple link which has been provided in the message.
Seamless system for authorities and public
Once implemented, the new system will bring convenience to both the public and authorities. Traffic police and the transport department will be able to manage notifications, reminders, and challan receipts more efficiently.
It’s been reported that daily, around 1,000 to 1,500 vehicles in Delhi are fined for traffic violations. The WhatsApp integration will streamline this process and reduce manual workload for enforcement agencies.
Additional services in the pipeline
Apart from the WhatsApp service, the Transport Department further plans to make the driving license process fully online. Soon, users will be able to apply for or renew their licenses without having to visit the transport office, making it easier for residents to access essential services.
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