Grimshaw said she felt sympathy for the pair.
“They're at a certain point on the food chain. There are other people who made the decision to put it to air, it wasn't live to air, there was a decision made after that prank call was recorded to put it to air, and virtually all the focus has been on them,” Grimshaw said.
She said she was mindful that anyone in their situation would be fragile and the interview was a chance for the hosts to say what they wanted to say.
Latest World News