He added, “They say that the new T2 is on par with international standards, and this is how they treat a senior citizen. She was in intense pain after her thigh bone cracked,” he added.
While the family has not yet filed a complaint, the airport authorities are now footing their hospital bills.
“Our focus now is on getting her treated. Following her discharge, we will decide if we want to file an official complaint,” said Mohan Raj Purohit, a relative.
A doctor from the hospital said that the stapling method would be used to treat her fractured femur, to align it with the leg.
“Her condition is stable and she will be discharged four days or so after the operation,” he said.
The official spokesperson of Mumbai International Airport Limited (MIAL) confirmed, “Yes, there was an unfortunate incident in which a lady passenger had an accidental fall while boarding the electric car at level 2 around 8.25 pm. In less than a minute, an MIAL doctor attended to her. She suffered a blunt injury on her left thigh and was advised immediate hospitalisation. She was taken to Seven Hills Hospital with MIAL officials. MIAL is in touch with the family and is taking complete responsibility of the treatment, and all medical expenses.”
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